Customer Service! During store hours please telephone us, toll free, at: 1-610-530-1488.During off hours please leave a detailed message with our live answering.PLEASE INCLUDE A PHONE NUMBER AND THE BEST TIME TO CALL.

Cancellation Policy

We make every effort to ship your item as fast as possible, we first check the availability of the item purchased prior to charging your credit card, and we do not charge your credit card until we have confirmed stock is available except where a custom order is being fabricated for you. Most items are in stock and they are ordered from the manufacturer to drop ship directly to you, once we confirm stock your order is processed and your credit card is charged. In the event that an item is on backorder you may cancel your order without penalty, unless it is a custom order being fabricated where production has started. In order to maintain the lowest every day prices, a 10% cancellation fee or $15.00 per item, whichever is greater, is charged on all processed orders, where the item is in stock and we have ordered the item for you or sent the item to our shipping department. This fee covers the charges from the credit card company (they charge us even if we refund you), acquisition cost, processing cost, administrative cost and other expenses associated with all orders, as we have these expenses on orders that are canceled as well as on those that are not. We will make every effort to stop a shipment of a canceled order, however we cannot always control shipment once a item has been processed as some manufacturers cannot stop shipment once an order has been placed with them. Any shipped item is subject to a restocking fee in addition to return shipping charges, please see Return Policy above for details.

Sales Tax Policy!

No Sales Tax collected on orders shipped outside of Pennsylvania.6% sales tax will be collected on orders shipped to Pennsylvania at checkout.

Lowest Price Guarantee!

We will not be Undersold! Lowest Price Guaranteed! Every Item! Every Day!

If you find a lower verifiable published price, anywhere else, on any new identical 1st quality item, that we offer, just tell us the price, and where you found it, and we will meet it or beat it by up to 25%! It is that simple.To claim your Lowest Price Guarantee, simply call, fax or e-mail us with the manufacturer, collection name, style name and number, color, size of the item along with the name of the competitor and the price you found and we'll meet it or beat it by up to 25%.

Terms and Conditions:This offer only applies to items, with verifiable published prices, sold by an authorized dealer, that are brand new 1st quality items with the same brand name, collection name, style number, color and size that we offer.This offer is not valid and does not apply to the following:Auctioned goods, closeouts, discontinued items, floor samples, goods sold by secondary marketers, liquidations, manufacturers rebates, seconds, or goods sold by unauthorized dealers.

IMPORTANT, PLEASE READ:

Special Pricing, Discounts, Special Offers, Best Price Guarantee, Free Merchandise!Special Pricing, Discounts, Special Offers, Lowest Price Guarantee, Free Merchandise may not be combined. One discount per item sold, special offers such as included rug pads are valid for new purchases only that are not subject to other discounts. We will honor the highest value discount on all new purchases that save you the most money, without combining discounts. For example, if we issue a special price or lowest price guarantee the merchandise does not qualify for an additional discount or promotion.

We reserve the right to discontinue any promotion at any time and without notice.

Prices shown on this site apply to the products and services on this site and may change at any time and without notice.

We attempt to display all products shown on this site in an accurate manner, however, because of the technical differences in the equipment of our customers, we cannot be responsible for photographic differences in size, shape and color of the products.

The receipt of an email order confirmation is simply recognition that we have received your requested order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether, including but not limited to prohibiting sales to resellers. We reserve the right to cancel any order if the published price does not match the shopping cart checkout price, or is erroneous in nature, this problem rarely occurs but can happen due to human error or within the Yahoo! store shopping cart. We will adjust the price to the lower price if the software checks out at a price higher than the lowest published price.